Customer Testimonials

HSF Training is focused on results and has had the distinct pleasure of helping clients in a wide variety of industries. Here’s what some of them had to say about us:

IOSH Managing Safely course delegate, February 2019, Sunderland
The trainer was excellent, informative, considerate and a pleasure to work with.
The group were friendly, helpful and I enjoyed working alongside.
The premises and other staff & facilities were excellent.
IOSH Managing Safely, Sunderland June 2018
May I thank you personally for making the course enjoyable as well as informative. I thought your obvious depth of knowledge on the subject matter and off shoots was impressive and your teaching style put everyone at ease and made for a good course – when we were probably expecting the worse with it being the dreaded H&S!
People Moving & Handling course delegate, 06-07-2017, Newcastle
“Practical training is always effective. The trainer was very good and effective, communication was maintained.”
AED course delegate, 13-06-2017 Newcastle
“Very informative and educational. The trainer was excellent, very educational and promoted a positive and comfortable learning environment.”
NEBOSH NGC course delegate, 01-06-2017 Sunderland
“The knowledge of the instructors was outstanding, able to transfer my knowledge into Health & Safety situations making it easy for myself to understand. Would highly recommend to anyone wanting to further their H&S career.”
Emergency First Aid at Work Paediatric Focus, May 2017, Durham
“I liked the friendly manner of the trainer Steven, and the way he taught the course. Informative with personal experiences.”
First Aid at Work Reavalidation Course Delegate, 16-05-2017
“Very useful course, well delivered by the trainer. “
Level 4 Award in Managing Food Safety, course delegate from Warburtons, 06-03-2017
“Just wanted to say thank you for all you did for our Level 4 Food Safety training.”
“Very informative, relaxed atmosphere. Tutor knowledge and examples very good.”
First Aid at Work course delegate, Sunderland 26-04-17
The tutor made the whole course easy to follow and understand. He was very good at making sure we did everything correctly, it was a brilliant, useful course.
Manual Handling Awareness, Ashington 16-06-16
I thought the tutor was enthusiastic and fun. The course definitely made me consider taking care of myself, especially my back.
Fire Safety Awareness, Newcastle 07-06-16
Over 80% of course attendees stated that all course objectives were met throughout the course. Delegates commented on the effective use of practicals and demonstrations of fire extinguishers.
Level 2 Award in Food Safety, Peterlee 01-06-16
The tutor provided a fun and relaxed working environment, with informative group discussions
Level 2 Food Safety for Catering refresher course delegates, Sunderland 19-05-16
Tutor was very understanding and made you feel at ease. Spoke the way it should be, without any jargon.

Concise and refreshing to compliment already established knowledge and understanding.

The course leader was down to earth, made everyone feel comfortable, not put under any pressure.

IOSH Managing Safely course delegate, February 2019, Sunderland
Thank you for your time and patience and your overall friendly manner, you made us all feel at ease straight away and I enjoyed my time this week. I’ve just told my boss if I have to do any other courses I hope its something you do as you made me feel so at ease…..
Level 2 Food delegate, March 2017, Spennymoor.
“The course was great and well informative. We all had the chance to ask questions and they were answered efficiently.”
First Aid at Work Revalidation course delegate, Sunderland 08-05-2017
I liked the interaction with the tutor, he held the course superbly. An excellent tutor.
People Moving and Handling Course Delegate, Durham 27-03-17
The course lecturer was very knowledgeable and informative. Very good, useful course.
Allergen Awareness, County Durham 18-03-16
84% of delegates found the course was organised and easy to follow, with a relaxed and informal atmosphere.
Fire Safety Awareness course delegates, Newcastle upon Tyne 09-05-16
I found our tutor very patient, with a wealth of knowledge and answered all relevant questions appropriately for us. Interesting training session.

The best course ever done on fire enjoyed every bit, big thanks to the trainer.

Level 3 Award in Supervising Health and Safety, County Durham 23-02-16
Over 95% of delegates attending this course agreed that the tutor enabled them to meet their objectives and preferred the multiple choice questions.
Paediatric First Aid course delegates, Sunderland 04-05-16
Very useful, lively, knowledgeable tutor, made learning fun, listened to course members too.

Very informative, interesting, the day went quickly. No improvements needed. The trainer presented information in an interesting and enjoyable way.

First Aid at Work course delegates, Spennymoor 27-04-16
Really good course, lots of information, The trainer was really good at his job, it was informative and also fun to participate in this, down to his knowledge and approach. Enjoyed my time on the course from start to finish. He helped us as a team and gave us confidence in what to do.

I would like to commend the trainer. he lead the course with confidence and passed on his knowledge well. He does really well at his job.

Excellent trainer very knowledgeable and the course was interesting with good ratio of practical to theory.

Risk Assessment Auditor bespoke training course delegates, Newcastle 07-04-16
Very interesting, eye opener to my responsibilities.

Easy to follow, explained well.

IOSH Managing Safely course delegates, Durham 24-03-16
THonestly, it’s been brilliant, right balance of formal/informal.

Relevant to job, enthusiastic teacher.


Evacuation Chair Competent User course delegate, Newcastle 04-03-16
Clear presentation – excellent delivery, good supervised practice of using chair. Very good tutor – friendly and interesting.

Level 3 Award in Education & Training, Hartlepool, June 2018
The tutor was very professional and quickly gained the confidence of the group. The initially more apprehensive learners grew in confidence and were motivated to do well as a result.
I would like to say that the teacher was first class, kept us all interested and motivated and was a great help.
Level 3 Award in Education and Training, HSF HQ - Sunderland 07-03-16
It reinforced some of my previous knowledge and ways of teaching. The group discussions, the training sessions at the end of the course were very interesting.